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‎06-01-2020 09:51 AM

HP Recommended
Product: Laptop Model 14-dq1033cl
Operating System: Microsoft Windows 10 in S Mode

I recently bought this laptop for work and I'm trying to switch from Window 10 S to Home because I need to install some app that are not in the store. I'm following the instructions they give me when I bought the product, but the error keep jumping in my screen: "TRY THAT AGAIN. Something happened on our end. Waiting a bit might help" then code: 0x80131500 and CV: s/DPzVdeHUSeOQ6F

 

I don't know how to solve it now, and I need to keep working, if someone were so kind to help me I'll be immensely grateful!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-01-2020 10:32 AM

HP Recommended

I found the help I needed already! I know it's fast, but it hasn't occurred to me that the problem may not be the PC but the software... Here's the solution I found, it's in Spanish 

https://answers.microsoft.com/es-es/windows/forum/all/windows-10-imposibilidad-de-salir-del-modo-s/8...

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1 REPLY 1

‎06-01-2020 10:32 AM

HP Recommended

I found the help I needed already! I know it's fast, but it hasn't occurred to me that the problem may not be the PC but the software... Here's the solution I found, it's in Spanish 

https://answers.microsoft.com/es-es/windows/forum/all/windows-10-imposibilidad-de-salir-del-modo-s/8...

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