Synatics Touchpad V7.5 settings not saving after Windows 10 update.

[t2000kw]

I just had a Windows Update that included the Synaptics touchpad driver, and it now once again goes in reverse of what it's supposed to so. Now I hav eot go back through this thread to find the place in the registry to fix it.

[Guojin]

I found the following Windows 10 Forum instructions worked for my spectre X360 :

1. Open (Window-R) up regedit.exe
2. Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Install
   Note this is LOCAL MACHINE, not CURRENT USER.
3. Look for a key in that Install folder called DeleteUserSettingsOnUpgrade
4. Double click and change the value to 0 

  **I needed to modify step 3 to : clicking on Subfolder Synaptics, which a list of defaults; Step 4: I set the very first default item to 0

[jmafisher1]

Thanks for the info.  It works ok now.  I think it got fixed with a later update.

[Guojin]

Do you mind specifying where you found the synaptics update? I found only version Windows 10 PS/2 & SMBus Devices v19.0.19.1

[jmafisher1]

I have 19.2.4.0 and I don't recall if I got it from the Synaptics site or from HP, but that version works.

[TImothyC74]

I did not change auto update settings and eventually windows installed a driver 19.2.4 26Nov15 which is still not available on the HP website for my model. The updated driver found from windows upates fixed the issues I had. The HP support is horrible. Yes, current working driver is not available from HP STILL! Horrible!!!