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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: System installation

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02-14-2021 01:10 PM
02-14-2021 01:12 PM
Hi:
W8 was never available for download.
Here is how you can clean install W8.1 by using the W8 product key in your notebook's BIOS.
Install W8.1 by creating the Microsoft installation media, using another Windows PC...You want the plain W8.1 64 bit ISO file.
https://www.microsoft.com/en-us/software-download/windows8ISO
If you are asked to enter a product key during the installation process, use this generic key.
This is the generic key for W8.1 'standard.'
334NH-RXG76-64THK-C7CKG-D3VPT
If you had to enter the generic key, manually change the generic product key to the W8 'standard' key in your PC's BIOS in the PC settings menu.
After you get W8.1 installed, and you had to manually enter the generic product key, you will need to run the free utility I zipped up and attached below, that will show you show the W8 product key in your PC's BIOS.
I have also zipped up and attached below, the Microsoft tool which hopefully will transfer the ISO file to a DVD or USB flash drive so it is bootable.
Then you can install the available drivers and software from the PC's support page.
02-14-2021 01:22 PM
You're very welcome.
When you run the Showkey Plus report after you install W8.1 make sure the report is just for the regular version of W8
If it is for W8 Single Language, you will have to go back and download the W8.1 Single Language ISO file and use this generic key instead.
Y9NXP-XT8MV-PT9TG-97CT3-9D6TC
02-15-2021 06:22 AM
What is the full model number or product number of your notebook?
Use this guide to find that information...please do not post the serial number.
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support