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HP Pavilion - 15-cc057cl
Microsoft Windows 10 (32-bit)

Hi,

I started a system recovery but the process failed to complete. 

An error message was returned "the system cannot find the drive specified"

I did a system fast test and the Hard Drive Short DST check failed (Failure ID: U36J1Q-93JCSM-MFPURG-60WT03).

How may I resolve this issue

OS is windows 10 32-bit

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