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PC torre HP EliteDesk 800 G2
Microsoft Windows 11

I want to upgrade TPM version from 1.2 to 2.0 but dont know how to get the necessary softpac. Cant find it in the official page. Softpac SP87753.

 

 

1 REPLY 1
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@jkgkgjkgjkgkg,

 

Welcome to our HP Community forum!

 

Your HP EliteDesk 800 G2 MT should be compatible for a TPM 1.2 to TPM 2.0 upgrade: https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87753.html shows "HP EliteDesk 800G2", and you can download the requested SoftPaq file through this link: https://ftp.hp.com/pub/softpaq/sp87501-88000/sp87753.exe.

 

I attached a pdf instructions file how to perform the update in case you need it.

 

Kind Regards,

 

NonSequitur777


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