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‎10-12-2021 01:25 PM

HP Recommended
Product: Pavilion 15-ec0003nq
Operating System: Microsoft Windows 10 (64-bit)

Hello, I just wanted to prepare for windows 11 installation so I went to BIOS to activate TPM.
At first it worked, i used the compatibility tool and it worked as u can seeTPM_YES.png

Therefore I went in Windows Update and there was a firmware update so i did it. After the restart my TPM in BIOS is still active but the compatibility tool says it s not and it is not showing up in Device Security as well. If somebody knows why, please help me.

TPM_After_restart.png

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1 person had the same question
1 REPLY 1

‎10-30-2021 05:15 AM

HP Recommended

Thank you guys for helping, every single time I had a problem and I contacted support I never got helped, worst support ever, shame on you guys, I would never recommend HP products to anyone else ever again.

1 person found this reply helpful
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