• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY dv7 Notebook PC
Microsoft Windows 10 (64-bit)

So TPM was not detected on my ENVY dv7. I'm currently running WIN 10 latest version with no issues. Now the PC health checker said my laptop does not meet the requirements for the new WIN 11 operating system. Just how do I get this TPM? I can't find it anywhere on the computer including the BIOS. Thank you.

3 REPLIES 3
HP Recommended

Hi:

 

Your notebook does not have a TPM, and the processor is not supported for W11.

 

If it is not a dv7-7200 or newer model, it also does not support secure boot.

 

This does not necessarily mean you can't install W11 on your PC, but you would have to perform a clean install and reinstall all of your programs and files.

 

If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.

 

https://www.microsoft.com/en-in/software-download/windows11

 

See this article.  3rd headline from the bottom.

 

https://www.zdnet.com/article/microsofts-windows-11-how-to-get-it-now-or-later/?ftag=TREc64629f&bhid...

 

If for some reason, W11 does not work correctly on your PC, you can reinstall W10.

 

I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.

 

I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.

 

You may want to do the same. 

 

Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.

 

You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.

 

Macrium Software | Reflect Free Edition

 

You want the file listed on the left side of the webpage under the Backup at Home section.

HP Recommended

Thank you Paul. Clean installs are all I ever do with the New OS's. I'll definitely look into all that. I save backups using other methods available. I don't really use any software to make images. I just clean install, and then reload programs/software that we want. By the way, my laptop is an ENVY dv7 7250us.

 

Again thank you,

Jerome

HP Recommended

You're very welcome, Jerome.

 

You should be good to go then with the exception of the processor, and not having a TPM, which are preventing you from doing the direct upgrade to W11.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.