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HP Recommended
Microsoft Windows 10 (64-bit)

Does anyone have the link to chat support? Or do you just ask it here?

Either way, I had put in a order under warranty about computer repair and a email came back saying it was delivered and that they're waiting for it, but the box ever came. I don't know how I'm suppose to send in my computer when putting it for repair and I don't know the real email or how to come on contact with someone. 

4 REPLIES 4
HP Recommended

Hi

https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Maybe the above helps.

 

You could pose the problem here, you never know what people here know.

HP Recommended

Is there a chat version? Also, I listed it above, but I think I need a rep since its already been shipped.

HP Recommended

Hi

Don't really know, I live in the Heart of England and cannot find one.

 

There is a virtual agent.

 

ELSE I could flag it for a moderator.

 

 

HP Recommended

@Goldenpop I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.