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- The boot configuration date file doesn’tcontain valid inform...

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03-08-2020 05:51 PM - edited 03-08-2020 05:55 PM
@EverBoss Greetings from the HP Community!
Let's start with a hard reset using the below steps:
Let's perform a power reset as per HP standards:
Ensure your laptop is OFF.
Unplug all the external devices (If any).
Disconnect the power charger from the computer, and remove the battery.
Press and hold the power button for about 30 seconds.
Connect the power supply (power adapter).
Press the power button to turn on your laptop.
Then put your battery back.
for more details: Click here
If the issue persists, try booting into safe mode and Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.