The notebook does not start Operating System

[Gron]

The notebook  does not start. In the pre-start menu, I started checking the HDD in different modes and got this picture with a proposal to contact you.

Smart Check: Passed

Short DST :Failed   ( Long DST:Failed )

Failure ID : UC5UWX-8QH9HL-XD7UQJ-61CN03

Product ID : X0M79EA#ACB

Help solve the problem. Or still need to replace the HDD?

[iomare · Accepted solution]

Hi,

You will need to replace the hard drive.

So what you need is a 2.5" SATA3 hard drive (max 2TB because of thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

On page 50 of the service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c05227786

Let me know if you need further help,

David

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Please click on accept as solution if answered your question

[Gron]

Thank you, I also suspected. But I was hoping to do without disassembly. Although this is not a problem

[iomare]

You're welcome.

If you need to reinstall Windows 8 and do not have installation media you can follow this answer by @Paul_Tikkanen in the thread below:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hard-disk-problem/m-p/6908604#M...

All the best,

David

[Gron]

Thank you very much, I will definitely use