cancel
Showing results for 
Search instead for 
Did you mean: 
Gron Honor Student
Honor Student
3 2 0 0
Message 1 of 5
170
Flag Post
HP Recommended

Solved!

The notebook does not start Operating System

X0M79EA
Microsoft Windows 8.1 (64-bit)

The notebook  does not start. In the pre-start menu, I started checking the HDD in different modes and got this picture with a proposal to contact you.

Smart Check: Passed

Short DST :Failed   ( Long DST:Failed )

Failure ID : UC5UWX-8QH9HL-XD7UQJ-61CN03

Product ID : X0M79EA#ACB

 

Help solve the problem. Or still need to replace the HDD?

4 REPLIES 4
Provost Provost
Provost
9,664 9,445 1,848 3,482
Message 2 of 5
163
Flag Post
HP Recommended

Solved!

The notebook does not start Operating System

Hi,

You will need to replace the hard drive.

So what you need is a 2.5" SATA3 hard drive (max 2TB because of thickness of drive). You can get from your preferred brand such as Seagate, WD...

Example:

https://www.amazon.com/Seagate-Barracuda-2-5-Inch-Internal-ST2000LM015/dp/B01LYNQXCP/ref=sr_1_4?ie=U...

 

On page 50 of the service manual you can see the steps to replace drive:

http://h10032.www1.hp.com/ctg/Manual/c05227786

 

Let me know if you need further help,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Gron Honor Student
Honor Student
3 2 0 0
Message 3 of 5
159
Flag Post
HP Recommended

Solved!

The notebook does not start Operating System

Thank you, I also suspected. But I was hoping to do without disassembly. Although this is not a problem

Reply
0 Kudos
Provost Provost
Provost
9,664 9,445 1,848 3,482
Message 4 of 5
140
Flag Post
HP Recommended

Solved!

The notebook does not start Operating System

You're welcome.

If you need to reinstall Windows 8 and do not have installation media you can follow this answer by @Paul_Tikkanen in the thread below:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hard-disk-problem/m-p/6908604#M...

 

All the best,

David

 

Reply
0 Kudos
Gron Honor Student
Honor Student
3 2 0 0
Message 5 of 5
131
Flag Post
HP Recommended

Solved!

The notebook does not start Operating System

Thank you very much, I will definitely use

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation