Troubles with touchpad and mouse after new instalation WINDOWS 10

[BM116]

Dear, I have a problem with my mouse and touchpad after a fresh installation of Windows 10. The mouse and touchpad work, but intermittently and not smoothly. Is it possible to get the complete original firmware or all drivers for this laptop? The drivers are no longer available on the HP website. Thanks and best regards BM

[Paul_Tikkanen]

Hi:

In order to answer your question, I would need to know the full model number or product number of your notebook:

Find Your HP Laptop Name, Product Number, or Serial Number | HP Notebooks | HP Support

[BM116]

Hi, thank you for your answer, 

HP – 15-af107nc, (ENERGY STAR), P3Z87EA, WIN1 Thanks and best regards BM

[Paul_Tikkanen · Accepted solution]

You're very welcome.

HP has retired support for your consumer class notebook since it is more than 10 years old which is why there are no drivers for it.

The HP business class equivalent model of your notebook is the 255 G4, so you can use the drivers and software from that model on yours.

HP 255 G4 Notebook PC Software and Driver Downloads | HP® Support

Important:  The 255 G4's latest BIOS update (F.29) only works for the 255 G4, not your model.

If there is some reason you need to update the BIOS, the latest version for the 15-af1xx model series is F.28.

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96570.html

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96570.exe 

[BM116]

Thank you, Paul. With best reagards  Bohumil

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.