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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Trying to create system recovery backup media for Win10

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06-18-2025 04:17 AM
Hi
It is mid 2025 and I am trying to create system recovery media before win10 support expires.
The HP site no longer has the drivers available to download.
When I try to run the Win10 recovery media creation tool, I get a message that says I can only create one copy and it says I did that a few years ago. I don't remember creating recovery media, and if I did, I don't know where it is.
If my hard drive fails, I currently have no way to restore my laptop. My laptop is too old to run Win11, and I wouldn't want to anyway.
How can I create recovery media?
Any help much appreciated.
06-19-2025 06:33 AM
@Dazz10, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Since your HP Pavilion Notebook - 15-p215ax is running Windows 10. Here’s a complete guide to help you create recovery media and back up your drivers in 2025.
Option 1: Use Microsoft’s Media Creation Tool
- Download from: https://www.microsoft.com/software-download/windows10
- Create a bootable USB (8 GB or more).
- Boot from USB and reinstall Windows 10 (your license should auto-activate).
Option 2: HP Cloud Recovery Tool (if supported)
Check if your model is supported: HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
Option 3: Backup Drivers Manually
- Use tools like Double Driver or DriverBackup!
- Or reinstall via Windows Update and Device Manager
- AMD drivers: https://www.amd.com/en/support
Option 4: Create a System Image
- Go to Control Panel > Backup and Restore (Windows 7)
- Click Create a system image and save it to an external drive
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support