cancel
Showing results for 
Search instead for 
Did you mean: 
Narendra_Chukka Honor Student
Honor Student
3 1 0 0
Message 1 of 3
93
Flag Post
HP Recommended

Trying to recover the Operating system from HP Boot recovery USB stick getting Error 0XFFEE018

HP Pavilion Notebook - 15-ab035txXX
Microsoft Windows 8.1 (64-bit)
Recently Hard disk were crashed, so we have installed new haard disk and requested HP service center to provide recovery USB stick, we got the recovery stick, when we try to load from USB stick we are getting Error code 0XFFEE018, need help to fix it. Thanks in Advance.
Narendra Chukka
2 REPLIES 2
Provost Provost
Provost
104,504 98,481 15,329 23,572
Message 2 of 3
77
Flag Post
HP Recommended

Trying to recover the Operating system from HP Boot recovery USB stick getting Error 0XFFEE018

Hi:

 

I doubt anyone here will be able to help you with that error. 

 

There are a couple posts from forum members who received recovery kits from HP that got the same error and no solutions were provided.

 

https://h30434.www3.hp.com/t5/Tablets-and-Mobile-Devices-Archive-Read-Only/0xffee018/td-p/5761671

 

There is a workaround you can try and that would be to clean install W8.1.

 

Download W8.1 from this link using another Windows PC.  You want the 64 bit version.

 

https://www.microsoft.com/en-us/software-download/windows8ISO

 

I have zipped up and attached the Microsoft tool you will need to transfer the ISO file to a DVD or USB flash drive so that it is bootable.

 

If you downloaded the right version of W8.1, it should not ask you to enter a product key.

 

If it does, then go back and download the W8.1 Single Language ISO file.

 

After W8.1 installs you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-Notebook-PC-series/7771366/model/791...

 

If that works, I would suggest you contact HP in your country and request a refund for the recovery media that didn't work.

Reply
0 Kudos
Narendra_Chukka Honor Student
Honor Student
3 1 0 0
Message 3 of 3
60
Flag Post
HP Recommended

Trying to recover the Operating system from HP Boot recovery USB stick getting Error 0XFFEE018

I called help desk, they requested us to go to authorized service center and c ross check the USB and Laptop and get the job card to assist. Let us see how it turns out.
Narendra Chukka
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation