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‎06-21-2025 04:12 PM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)
Operating System: Microsoft Windows 11

The screen turns solid blue, no borders, and the cursor moves by itself. In the middle of the screen, this phrase is displayed: "Working on an update, don't turn off PC. This will take a while." The webcam activated itself. I don't have any control over the cursor. At the bottom of the screen is this phrase is displayed," your pc may restart several times".

 

Is this a legitimate update, or is it a scam?

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