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‎10-21-2016 08:52 PM

HP Recommended
Product: HP 15-F039WM
Operating System: Microsoft Windows 7 (64-bit)

I just freshly installed a windows 7 64bit on my hp 15-F039WM but i'm having a problem installing driver since my laptop can't read my flash drive since no usb driver has been installed. Need your help on how can i install the laptop drivers.

Thank you guys in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-21-2016 09:42 PM

HP Recommended

Have you tried the flash drive in another port? You should have 2 USB 3.0 ports on one side and a USB 2.0 port on the other. The USB 2.0 port should work.

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3 REPLIES 3

‎10-21-2016 09:42 PM

HP Recommended

Have you tried the flash drive in another port? You should have 2 USB 3.0 ports on one side and a USB 2.0 port on the other. The USB 2.0 port should work.

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‎10-21-2016 10:28 PM

HP Recommended
I've tried all the USB port but still unable to read flash drive.. I've also used other flash drive same result.
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‎10-21-2016 10:48 PM

HP Recommended

The only other option is to burn the drivers on cd or dvd unless you can get online via ethernet or wireless which is doubtful.

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