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‎04-25-2017 12:41 PM

HP Recommended
Product: HP Pavilion 15-e081ea Notebook
Operating System: Microsoft Windows 8 (32-bit)

I have a HP Pavilion 15-e081ea Notebook. The sreen went black when switched on. The operating system has gone. Previously I have managed to install windows using a USB stick. I have followed all the instructions on how to get the USB option in the boot master section by enabling legacy and so on, yet it still won't show. Please help

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2017 01:55 PM

HP Recommended

@NasrinRajan,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing black screen issues with your HP Pavilion 15-e081ea Notebook.

 

This could be an issue with the display monitor or it may be a BIOS failure.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Computer Starts but Screen Remains Blank

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎04-26-2017 01:55 PM

HP Recommended

@NasrinRajan,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing black screen issues with your HP Pavilion 15-e081ea Notebook.

 

This could be an issue with the display monitor or it may be a BIOS failure.

 

Let's go through a few steps to troubleshoot this issue.

 

And here's the step by step guide for you in the link: Computer Starts but Screen Remains Blank

 

Let me know how this works.
 

You have a good day ahead.
 

Rainbow23 - HP Support.
Was this reply helpful? Yes No
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