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HP Recommended
g6-1305et
Microsoft Windows 8 (64-bit)

After formating my hp laptop with windows8 64bit , I installed all drivers present in the website for g6-1305et . However, in device manager, I got an error below Other Devices-Unknown Device as 'Location: on PCI Express Root Complex, "The drivers for this device are not installed. (Code 28)" . How can I obtain this driver ? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Install the Wireless Button Driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

9 REPLIES 9
HP Recommended

Hi,

 

It's probably the Card Reader driver on the link below.

 

http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59191.exe

 

If it's not, go back into Device Manager, right click on the problem device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Those are in the list, respectively;

ACPI\VEN_HPQ&DEV_6001

ACPI\HPQ6001

*HPQ6001

HP Recommended

Hi,

 

Install the Wireless Button Driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58720.exe

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

I'm facing the same issue on my hp  pavilion dv6 Notebook, the hardware values are :

 ACPI\HPQ0004\3&11583659&0

 

Please help me with the driver needed?

HP Recommended

This is HP 3D driveguard device

Details are here http://support.hp.com/us-en/document/c02853305/?openCLC=true

This article solved my problem

HP Recommended

Hi,

 

I'm facing same issue on my EliteBook 8540p - Windows 8.1 Enterprise "UnKnown Devices on PCI Express Root Complex", following are my hardware Ids, kindly suggest a driver

 

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

Regards,

imageologist

HP Recommended

can you suggesr a drive for me please: ACPI\VEN_SMO&DEV_8800   ACPI\SMO8800 AND *SMO8800

HP Recommended

I am have the same problem..

 

ACPI\VEN_SMO&DEV_8800
ACPI\SMO8800
*SMO8800

 

 

is what I get

HP Recommended

I have a EliteBook 2540p with an unknown device

 

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

 

kindly help

 

Regards

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