Unable to Reinstall from Disks in a new Hard Drive

[sajarac]

Hello Community, I had to replace my 1TB hard drive, because it's die, I bought a new one but trying to install from the six recovery disks that were created and after reboot I get a failed boot, can't figure out how to do it.

Any idea?

[Amreen]

Hello,

If you are getting failed message with the disk that you have created,

might be the disk has some issue,

you can go ahead contact hp to get a set of disk.

#hpexpertday

[sajarac]

Hi, thanks for the reply, I don't think that the disk are the issues, because i got 100% completion, and completed after that, when the PC restarts is when I get the boot failed it looks like couldn't find the partition to start.

is a brand new Western Digital 750GB, my discs are in clean condition since day one.

also tried to install from a diferent and single windows 8 CD, but it say something about the key

[Juan_2LS]

Hello

Please at startup press F2 to go into the UEFI diagnostics. 

Run HDD test.

Please also check you are installing on AHCI (On the BIOS).

If you created the disks, also there is a possibility that are damaged since they were created, have you previously use them?

If you use a clean version of windows and ask for the key is because that one should have it own version, HP one key is embeeded on the Systemboard and Phone support can provide it.

[nicki2]

Go to BIOS and change boot order from old drive to this new drive, or change socket of the two drives physically. 

[Riddle_Decipher]

Hi,

you may need to ensure the new hdd is of the same size as the original as the RCD is encrypted to work only on the factory defaults, if it's the same size as the old, you may use the below articles :

http://support.hp.com/us-en/document/c01890478 

- Using the Downloadable USB Recovery Flash Disk Creation Utility

http://support.hp.com/us-en/document/c03489643 
- Performing an HP system recovery (Windows 😎

http://support.hp.com/us-en/document/c04758961 

-  Performing an HP System Recovery (Windows 10)

[sajarac]

Hello there, I guess you are absolutely right, the original HDD is 1TB and I am installing 750GB, I will got today to the store and replace it for 1TB, I will keep you posted.

Many thanks

regards

Santiago

[Riddle_Decipher · Accepted solution]

The pleasure is all mine, 

As i'm eager to help

And just click on thumbs up to show your appreciation. 

Have a good day!

And Good luck.

[sajarac]

Correct 100%, HDD changed to 1TB and problem solve. for future reference this one is an ENVY TS 14 Sleekbook, Tis process was a nightmare. i almost give up. but after your advice everything is OK now, Did this before with others brands and OS and never had this problem.

Many many thanks 🙂