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- Re: Unable to Start- BIOS Update Fail- diagnostics log error...

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05-13-2019
10:15 AM
- last edited on
05-13-2019
10:17 AM
by
kevin-t
HARD DISK TEST RESULTS: HARD DISK 1 FULL (305)
HARD DISK HITACHI HTS543232A7A384 -- ATA DEVICE
_________________________________________________
Model :
Caption : Hitachi HTS543232A7A384 ATA Device
Device ID : \\.\PHYSICALDRIVE0
SCSI BUS : 0
SCSI PORT : 0
PARTITIONS : 4
PNPDeviceID : ide\diskhitachi_HTS543232A7A384___________________ES20A60W 15&271B F5AC&0&0.0.0
[RESULT]
Couldn't performthe screening test because couldn't detect 2 HDDs on this system
C:\SYSTEM.SAV\UTIL\MBRINST.EXE/INI C:\SYSTEM.SAV\UTIL\MBR.INI /U /Q
ECHO MBRInst returned %errorLevel% >>c:system.sav\logs\MBRINST.LOG
=======================================================================
HP Advanced System Diagnostics - Version 3.6.1.0
[ www.hp.com/go/techcenter/startup ]
======================================================================
System Information
Model HP 2000 Notebook PC
System ID 3676
Product ID QE282UA#ABA
Warrantry Start Date 12/16/2011
Processor Type Celeron(R) Dual-Core CPU T3500 @2.1Ghz
Processor Speed 2000 Mhz
Memory Size 3072 MB RAM
BIOS Date 11/08/2011
BIOS Revision F.32
BIOS Vendor Insyde
Serial Number [Personal Information Removed]
UUID Number 470490AC-1882-BB29-F71C-DB2907BD5243
Product configuration ID 0584100003204A10002620100
System Board CT Number PCAJFB67V1U95V
Factory installed OS Win 7
Keyboard Controller Revision 29.29
WLAN FCC ID TX2-RTL8188CE
-----------------------------------------------------
Battery Information
Battery 1:
Device Name MU06047
Location Primary
Manufacturer 13-42
Serial Number 23078 10/31/2011
Capacity 47000 mW.Hour
Voltage 10800 mV
Chemistry Lithium-ion
-----------------------------------------------------
HDD Information
Type ATA
Model Hitachi HTS543232A7A384
Firmware Version ES20A60W
Serial Number E20B12C7CGYS1S
Capacity 320 GB
LBA48 Supported
SMART Enabled
===========================================================
Start-Up Test
SMART Check: PASSED
Short DST: FAILED
==========================================================
DIAGNOSTIC LOG RESULT TIME
090D 05122019-160318
090D 05122019-160200
0305 05122019-133817
0305 05122019-132300
0303 05122019-123436
WAS UNABLE TO START IN SAFEMODE COMMAND PROMPT
WHERE AND HOW CAN I CREATE AN EXTERIOR RECOVERY MEDIA TO BOOT FROM
PRIOR TO INCIDENT LESS THAN 50GB OF HDD WAS USED OUT OF TOTAL OF 320GB SO I DON'T UNDERSTAND THE DISK FULL MESSAGE.
05-14-2019 07:55 AM
Hi @JMBA1143
Welcome to the HP Support Community.
Refer to this document for steps to create a recovery media - HP PCs - Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 7)
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Asmita
I am an HP Employee