Unable to access Recovery Environment

[Jerry02]

Hi,

Error code 0xc0000225

Screen says your PC/Device needs to be repaired.

And it gives me the following options.

Press F1 to enter Recovery Environment

Press F8 for Startup Settings

Esc for UEFI firmware settings

F1 & F8 restarts the system and shows the same screen

I tried to access 'System Recovery(F11)' from Startup Menu by pressing Esc, but that also leads me back to the initial screen saying that your system needs to be repaired.

I have a recovery disk disk with me but from the Boot Manager option I am not seeing the option to boot from CD/DVD Drive.

Please advice.

[CF4]

Hi

Is it ESC then F9 to boot from a local DVD/USB device?

If F11 has failed, and it's on the HDD then perhaps the HDD has a problem.

That may show if ESC and F2 was run.

[Jerry02]

Thanks for the reply.

Esc + F9 is to access the Boot device options.

I did do a Esc + F2 run and the device check was successful.

[CF4]

Hi

Make, Model and OS please.

"I have a recovery disk disk with me but from the Boot Manager option I am not seeing the option to boot from CD/DVD Drive."

Hence the ESC + F9 option posting - ""Esc + F9 is to access the Boot device options.""

"""I tried to access 'System Recovery(F11)' from Startup Menu by pressing Esc, but that also leads me back to the initial screen saying that your system needs to be repaired."""

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This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site is (Please be careful)...
https://mirror.corenoc.de/digitalrivercontent.net/

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb