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‎03-29-2026 11:58 AM

HP Recommended

Good afternoon, from Northwest Ohio. I am stumped and hoping someone here can help me out. I  dualboot between windows 11 and Linux on this laptop. Last night, I installed a new boot manager, and I’m trying to disable secure boot. I am not able to enter the bios on the computer. If I power the machine on, I get the messages that say press escape to pause, startup, or F-10 bios set up, but nothing else. I am totally blind, therefore unable to figure out how to remove the battery, as many posts suggest. My computer is an HP envy 17.3 inch Laptop  17-cr0000 US Base Model. is there a way to fix this without removing the battery? Does removing the battery on this computer require the use of a screw driver? Any help getting this back up and running would be greatly appreciated. Thanks much in advance.

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1 REPLY 1

‎03-29-2026 03:05 PM

HP Recommended

@Ke8jyp,

 

Folks reported the same issue and found a temporary solution: remove all USB-based peripherals.

 

See this accepted solution.

Solved: I can't enter the BIOS after updating it. - HP Support Community - 9490095

 

See the author's reply, not the accepted solution.

Solved: Broken BIOS after update - HP Support Community - 9601651

 

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