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BryanW1
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Message 1 of 2
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Unable to locate recovery media for Windows 7

HP Recommended
Probook 450 G3
Microsoft Windows 7 (64-bit)

I have a Probook 450 G3. Recently, I foolishly allowed Windows to make the last round of updates available for Windows 7 Pro. This installed a broken management engine driver and a tuning engine driver that were actually not meant for 7, and it destroyed the network connectivity on my machine. I was able to remove most of the broken software, but I there are things still broken.

 

I want to restore Windows 7 but found I do not have the recovery media that came with the machine. This is not listed a an available download, and using a generic Win7 Pro disk does not work correctly.

 

Where can I get this recovery media? I am willing to pay to have a disk shipped to me.

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TheOldMan
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Message 2 of 2
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HP Recommended

Those PC's came with a Recovery Partition.  If that is still there, you can make a Recovery DVD set or use the partition directly using Recovery Manager.  It will not give you a true Windows 7 Pro disk, however, but it will restore the factory install of Windows 7.

I assume that is not really what you want because it will be the original Windows 7 Pro without the updates.  Trying to get Windows 7 updated will be a chore and take weeks.

 

So back to the comment "using a generic Win7 Pro disk does not work correctly." Please explain that and then explain what you want to do.  Actually using a generic Windows 7 Pro disk, if genuine, should work and will not be any better than a disk from here, but here is a solution for a proper Windows 7 Pro install disk.

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

Pick the correct Windows 7 Pro and it will be as best as you can do.


I'm not an HP employee.
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