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‎11-19-2019 11:09 AM

HP Recommended
Product: HP ZBook 14 G5
Operating System: Microsoft Windows 10 (64-bit)

Unable to update the HP Client Security Manager, I get the error code 1722. This is a known issue with the Security Manager which HP has ignored, or chosen not to do anything about. I want a fix that does not involve deleting scripts.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2019 07:53 AM

HP Recommended

1 hour 52 minutes with HP support finally fixed it. They were unable to uninstall, had to mess with the Registry settings, and then uninstall all the security software, and clean it up. Then the server with the drivers went down, finally managed to install all the software and the Security Manager. A very longer and laborious process.#

 

HP need to sort this issue out, think the person on the other end was getting fed up, no fault with them just nothing seem to work.

View solution in original post

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1 REPLY 1

‎11-27-2019 07:53 AM

HP Recommended

1 hour 52 minutes with HP support finally fixed it. They were unable to uninstall, had to mess with the Registry settings, and then uninstall all the security software, and clean it up. Then the server with the drivers went down, finally managed to install all the software and the Security Manager. A very longer and laborious process.#

 

HP need to sort this issue out, think the person on the other end was getting fed up, no fault with them just nothing seem to work.

Was this reply helpful? Yes No
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