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- Unable to upgrade Windows 10 to Anniversary edition 14943

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10-19-2016 03:58 PM
Hello
Thanks for reading my problem.
My son's HP stream 14 runs windows 10.
I know disk space is tight but up until now we have managed.
Windows has a new update, they call it the anniversary edition 14943.
It needs 8GB space.
I managed to get it to 8.2 GB but still it wouldnt run.
Now it has popped back to 6GB.
I have uninstalled everything I can and ave run disk clean up millions of times including removal of windows updates.
I have even turned off hibernation,
This update refuses to go ahead
I think by virtue of the disk size, this HP Stream14 is unable to accomodate windows OS updates anymore.
any suggestions welcome, but please bare in mind, I have researched this topic top to bottom for hours and hours and have come up with nothing.
When upgradeing from win8.1 >win10, I was allowed to make use of a flash disk to supplement the install process. But with this upgrade, the option is not available.
Thanks in advance for listening
Joe
PS HP, if you are listening,if this refuses to proceed, you have lost a customer for life!
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10-20-2016 12:56 AM
In hindsight, as I was clearing space to run the update tool (downloaded off ms website), Windows update was probably working in the background.
I think this update process coukd have gone better
10-20-2016 12:56 AM
In hindsight, as I was clearing space to run the update tool (downloaded off ms website), Windows update was probably working in the background.
I think this update process coukd have gone better