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‎08-04-2015 07:07 AM

HP Recommended
Product: HP Notebook - 15-r132wm
Operating System: Microsoft Windows 10 (64-bit)

I have a unknown device in device manager. When I plug in my power cord to charge i get a black screen as soon as i unplug the windows screen comes back. Not sure if these are related or not.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-04-2015 07:22 AM

HP Recommended

Hi:

 

I am pretty sure you need this driver.  The latest is for W8.1.

 

This package provides the driver that enables the Intel SidebandFabric device. Intel Sideband Fabric Device Driver is a bridge tothe Intel Dynamic Platform and Thermal Framework. This package isprovided for supported notebook models that are running a supported operating system.

 

File name: sp65474.exe

 

I don't know if not having that driver installed is related to the black screen issue.

 

 

 

View solution in original post

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4 REPLIES 4

‎08-04-2015 07:22 AM

HP Recommended

Hi:

 

I am pretty sure you need this driver.  The latest is for W8.1.

 

This package provides the driver that enables the Intel SidebandFabric device. Intel Sideband Fabric Device Driver is a bridge tothe Intel Dynamic Platform and Thermal Framework. This package isprovided for supported notebook models that are running a supported operating system.

 

File name: sp65474.exe

 

I don't know if not having that driver installed is related to the black screen issue.

 

 

 

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‎08-04-2015 07:31 AM

HP Recommended

fixed both issues thank you very much.....

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‎08-04-2015 08:29 AM

HP Recommended

You're very welcome.

 

Thanks for letting me know that driver controls that issue too.

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‎02-14-2017 08:46 PM

HP Recommended

Thanks this helped me as well.

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