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Message 31 of 68
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It looks like there was a new revision for F.26 rev A that was released last month. You can also download that BIOS from the link I posted above for the drivers page.

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Message 32 of 68
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Update also you should not need to download 7zip. as the file should be in the SWsetup folder in the C/: drive.

 

So disregard that part.

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Message 33 of 68
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Hi Phil

Don't see that BIOS upgrade on that link.  Think I am going to call it a night too.  Will pick it up again tomorrow. 
Thank you very much for all of your help!

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Message 34 of 68
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If that does not work, you can try downloading the driver from the Realtek website directly as they may have a newer LAN driver available that may fix the Issue.

 

 

Don't Forget to hit the Kudos button and accept the post as the solution if it does solve the issue so it's more visible in the forum.

 

I will check back on this Tomorrow.

 

You are Most welcome.

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Message 35 of 68
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Hi Phil

re. "Don't Forget to hit the Kudos button and accept the post as the solution if it does solve the issue so it's more visible in the forum.", will do once this is solved.

You'll notice I just sent you a Kudos a few minutes ago also.

have a good night.

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Message 36 of 68
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Thank you Alfy,

I will verify, but I believe all of our LAN drivers are current, as we downloaded new drivers from HP a couple of days ago.

Thanks again.

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Message 37 of 68
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Hi Phil,

I did a search for sp66233 as you directed but found nothing on my computer.  Even did a second search via File Explorer/This PC.

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Message 38 of 68
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If that is the case then it means that the realtek driver is not installed. Try downloading it again from that link I posted, but this time download only, dont let HPSA install it. The .exe should be in your downloads folder. Try launching it manually, and if it says its already on your computer, allow it to overwrite it.

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Message 39 of 68
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Hi Phil

I'm in the middle of performing the manual install as per your instructions and I have two questions:

1. The driver set I am downloading is Realtek Local Area Network (LAN) Driver, version 10.1.505.2015 Rev.A correct?  Just want to make sure because the file is sp72320.exe, not the one you had me search for on my computer yesterday, sp66233.

2.  I'm at the point in the manual install where the Realtek wizard is asking me to modify, repair or remove the program.  Which should I choose?

Thanks

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Strange, for some reason the Realtek Driver is showing the following details for me 

 

Details

This package provides the Realtek Local Area Network (LAN) Driverthat enables the Realtek Network Interface Card (NIC) Chip insupported notebook models that are running a supported operatingsystem.

File name:sp66233.exe

Release details

Released: May 23, 2014

Version 8.24.1218.2013

 

But it appears the driver you have selected is the newer version so lets use that.

I am an HP Employee
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