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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Unknown device for 840G1

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12-03-2023 03:40 AM
Hi
I'm trying to find a driver for Windows 10 64bits for unknown device that has this Hardware ID
- ACPI\VEN_HPQ&DEV_33A0
I have this on an HP EliteBook 840G1.
Does not automatically find the driver for this device.
Regards.
12-03-2023 07:13 AM
Hi:
Are you sure the ID isn't ACPI\VEN_INT&DEV_33A0?
I've never come across a hardware ID of ACPI\VEN_HPQ&DEV_33A0 before.
The ID I posted needs this driver:
This package provides the Intel Smart Connect Technology driver for supported notebook models running a supported operating system. The Intel Smart Connect Technology driver enables the system to resume from sleep mode and update supported web applications such as email. The system enters sleep after the update is completed.
http://ftp.hp.com/pub/softpaq/sp65001-65500/sp65233.exe