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eqbrat Honor Student
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Unknown devices after Win10 reinstall

HP ENVY Notebook - m6-p114dx (Touch)
Microsoft Windows 10 (64-bit)

Hello,

 

Sadly, the hard drive in my M6P114DX notebook failed.  We installed a new one and reinstalled Windows 10 Home 64. 

After installing all of the drivers, we still see 2 unknown devices in device manager.

 

We can't find any information on how to install these missing drivers.

 

The unknown devices are...

 

ACPI\AMD0020\0

ACPI\AMD0020\1

 

We'd be so grateful for any help.

 

Thanks so much!

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Provost Provost
Provost
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Unknown devices after Win10 reinstall

Hi:

 

Download and install the AMD chipset driver from the link below, and restart the PC.

 

You want the 4th file down on the webpage.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

eqbrat Honor Student
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Unknown devices after Win10 reinstall

You are a god-send.  Thank you so much.  That worked like a charm.  I appreciate you Paul!

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Provost Provost
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Unknown devices after Win10 reinstall

You're very welcome.

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