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‎08-20-2019 07:45 PM

HP Recommended
Product: HP Spectre x360 Convertible 15-ch0xx
Operating System: Microsoft Windows 10 (64-bit)

Unable to update to Windows 10 Vs 1903

This PC cannot run Windows 10. Contact  PC manufacture to upgrade BIOS. 

I've checked HP for and upgrades and there doesn't appear to be any. 

Running Windows 10 HOME 64 bit

I've ran the Operating System Diagnostics - I get no issues found for everything. 

 

Help please 

2 people had the same question
3 REPLIES 3

‎08-21-2019 12:08 AM

HP Recommended

Hi,

Try updating your BIOS with the latest one.

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-15-ch000-x360-convertible-pc/1...

 

Hope it helps,

David

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‎10-12-2019 12:08 PM

HP Recommended

System Model HP Spectre x360 Convertible 15-ch0xx   
Windows 10 home


Same issue and have updated firmware with latest driver .....still getting same message.  


 

 

 

Was this reply helpful? Yes No

‎10-13-2019 11:40 PM

HP Recommended

Hi,

This is the latest BIOS you installed?

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-15-ch000-x360-convertible-pc/1...

When trying to perform Windows update, remove all external peripherals such as USB drives, docks ....

Try performing the update from here by clicking on update now:

https://www.microsoft.com/en-us/software-download/windows10

 

Hope it helps,

David

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