Updates fail to install

[ArjanN]

When I run the Support Assistant, it gives me 2 updates, but whatever I try, they fail to install:

- Intel serial IO driver

- Intel WLAN driver for Microsoft Windows 10 (however in the log it says Bluetooth driver)

Any idea on how to install these?

[The_Fossette · Accepted solution]

@ArjanN,

Welcome to the HP Support Community!

I recommend you manually install both the driver from HP website. You can download all the available driver for your computer from the below link.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[ArjanN]

I actually did this, but in the support app it still says not installed, I deleted them from the list, so I guess it should be ok now...

[asmita6658]

@ArjanN

If you need further assistance feel free to reach out to us. 

Have a great day!