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HP Recommended

Hello, 

I've been wanting to purchase a new laptop that was released in 2023, for how long will the laptop will be suported with updates such as bios, drivers etc ? for only one year or for 3 years from the date of purchase? or it will not be supported by now? 

 

2 REPLIES 2
HP Recommended

Hello again, 

Anyone there? please help!

 

HP Recommended

@How-2beordinary, Welcome to HP Support Community,

 

Thank you for posting your query.

 

For HP laptops, the duration of support for updates such as BIOS, drivers, and other software can vary depending on the specific model and support policies in place at the time of purchase. 

 

Generally, HP provides support and updates for a period that aligns with the standard warranty, which is often one year from the date of purchase. However, HP frequently continues to provide updates beyond the initial warranty period.

 

Additionally, further support might be available through extended warranty services or subscription services that can be purchased to extend the support duration. It's essential to check the specific terms of your laptop's warranty and HP's policies for updates when you purchase the device.

 

I hope this helps.

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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