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HP Recommended
HP Spectre x360 13.5 inch 2-in-1 Laptop PC 14-ef0000 (3Y837AV)

my bios version is AMI F.10. 2024-04-10
is there an upgrade available?

Tried the hp-support-site, recevided an bios upgrade sp155085.exe showing
up to be invalid for my laptop.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @maxomini,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

3 REPLIES 3
HP Recommended

Hi @maxomini,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The BIOS version AMI F.10 dated 2024-04-10 appears to be the latest stable version for the HP Spectre x360 13.5-inch 2-in-1 Laptop PC (14-ef0000). The update file sp155085.exe, which you downloaded, may not be compatible if it was intended for a different submodel of the Spectre x360 lineup.

 

Here are some suggestions to resolve your issue.

 

  • Verify the Exact Model: Double-check your laptop's full model number to ensure compatibility with the BIOS update. This can often be found in the HP Support Assistant or the System Information tool in Windows.
  • Reconfirm BIOS Update from HP: Visit the HP Support page for the HP Spectre x360 14-ef0000 and manually select your operating system. This ensures that you're downloading the correct update version for your device.

 

Make sure to follow all precautions during BIOS updates, including connecting your laptop to a power source and avoiding interruptions.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Hi.

I found a valid upgrade F.13 that works for my X360 2-in-one 14-eu0xxx

HP Recommended

Hi @maxomini,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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