• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-03-2018 11:02 AM

HP Recommended
Product: N7J08EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

Microsoft tell me I need to upgrade the BIOS before I can install the latest version of Windows 10.  Is it safe to do this?  If so, how do I do it?  Grateful for any advice.  Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-03-2018 02:47 PM

HP Recommended

F.45 Rev. A get it here:

 

http://ftp.hp.com/pub/softpaq/sp80001-80500/sp80252.exe

 

Download it and launch it by double clicking on it. Make sure the battery is charged and you are plugged in. Follow the prompts. It will reboot the computer but then your BIOS will be upgraded and then you can install the latest Creators Build of Windows 10. Always a very slight risk with a BIOS flash but it is an acceptable, very very minor risk.

 

Post back with any questions but please accept as solution if this is the answer you needed. 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎02-03-2018 02:47 PM

HP Recommended

F.45 Rev. A get it here:

 

http://ftp.hp.com/pub/softpaq/sp80001-80500/sp80252.exe

 

Download it and launch it by double clicking on it. Make sure the battery is charged and you are plugged in. Follow the prompts. It will reboot the computer but then your BIOS will be upgraded and then you can install the latest Creators Build of Windows 10. Always a very slight risk with a BIOS flash but it is an acceptable, very very minor risk.

 

Post back with any questions but please accept as solution if this is the answer you needed. 

Was this reply helpful? Yes No

‎02-05-2018 04:32 AM

HP Recommended

Thanks very much, Huffer.  I followed your advice, which worked quickly and smoothly.  Much appreciated.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.