• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-10-2021 09:42 AM

HP Recommended
Product: HP Envy X360 Ryzen 5 2500u
Operating System: Microsoft Windows 10 (64-bit)

So I'm looking at upgrading my original 128gb m.2 to a 1tb m.2.

Now I know how to do install the new hardware myself.

But I would to know if I can do a full system restore using the system restore partition on the E drive?

 

Or will I need to install windows 10 from a usb stick and install the drivers manually?

 

Thanks.

Category:
1 REPLY 1

‎12-10-2021 10:25 AM - edited ‎12-10-2021 10:26 AM

HP Recommended

Hi:

 

See if your specific model notebook is supported by the HP cloud recovery tool, which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

 

If your notebook is not supported by the cloud recovery tool, or for some reason it doesn't work, you will have to clean install W10 and install the drivers and available software from your notebook's support page.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.