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LMB99
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Message 1 of 4
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Solved!

Urgent help on Windows 10 Re-Installation Activation Key

HP Recommended
HP ENVY Notebook
Microsoft Windows 10 (64-bit)
A few days ago I had to format my laptop, due to some technical issues. But, I lost the windows key. How to reinstall Windows 10 and activate it.  I have product details. How to track and get the details for Windows 10 which had come along with my laptop when purchased on December 15, 2015.
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Paul_Tikkanen
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

If your notebook came with W10 from HP, the product key is in the BIOS.

 

You don't need it to reinstall W10.

 

You can use the Media creation tool to create a bootable USB installer to reinstall W10.

 

Download Windows 10 (microsoft.com)

 

If your notebook was made in 2016 or later, it may be supported by the HP cloud recovery tool, which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

 

 

View solution in original post

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Paul_Tikkanen
Level 21
Level 21
143,660 67,224 22,551 34,656
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

If your notebook came with W10 from HP, the product key is in the BIOS.

 

You don't need it to reinstall W10.

 

You can use the Media creation tool to create a bootable USB installer to reinstall W10.

 

Download Windows 10 (microsoft.com)

 

If your notebook was made in 2016 or later, it may be supported by the HP cloud recovery tool, which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

 

 

1 person found this reply helpful
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LMB99
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Thanks a lot.

I myself resolved the issue with your tip  

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Paul_Tikkanen
Level 21
Level 21
143,660 67,224 22,551 34,656
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You're very welcome.

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