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‎12-05-2021 02:09 AM

HP Recommended
Product: HP ENVY Notebook
Operating System: Microsoft Windows 10 (64-bit)
A few days ago I had to format my laptop, due to some technical issues. But, I lost the windows key. How to reinstall Windows 10 and activate it.  I have product details. How to track and get the details for Windows 10 which had come along with my laptop when purchased on December 15, 2015.
Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2021 06:05 AM - edited ‎12-07-2021 07:24 AM

HP Recommended

Hi:

 

If your notebook came with W10 from HP, the product key is in the BIOS.

 

You don't need it to reinstall W10.

 

You can use the Media creation tool to create a bootable USB installer to reinstall W10.

 

Download Windows 10 (microsoft.com)

 

If your notebook was made in 2016 or later, it may be supported by the HP cloud recovery tool, which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

 

 

View solution in original post

1 person found this reply helpful
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3 REPLIES 3

‎12-05-2021 06:05 AM - edited ‎12-07-2021 07:24 AM

HP Recommended

Hi:

 

If your notebook came with W10 from HP, the product key is in the BIOS.

 

You don't need it to reinstall W10.

 

You can use the Media creation tool to create a bootable USB installer to reinstall W10.

 

Download Windows 10 (microsoft.com)

 

If your notebook was made in 2016 or later, it may be supported by the HP cloud recovery tool, which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

 

 

1 person found this reply helpful
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‎12-07-2021 07:25 AM

HP Recommended

Thanks a lot.

I myself resolved the issue with your tip  

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‎12-07-2021 07:25 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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