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Locked

‎08-18-2024 07:46 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I found my old laptop I haven't used in over 2 years. I can't remember my user password or the 3 security question. I no longer have access to The email for my account or the phone number Associated with my device . Is there any way to get The password? I'm trying to recover old photos from the device. 

Category:
1 REPLY 1

‎08-19-2024 11:11 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

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