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‎07-01-2017 04:52 PM

HP Recommended
Product: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (64-bit)

since i updated my windows i start getting thin massage saying '' the cide execution cannot proceed beacuse VCRUNTIME140.DLL was not found .reinstalling the program may fix the problem 

i dont even know what is VCRUNTIME140.DLL means !

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-01-2017 05:28 PM

HP Recommended

Hi:

 

The error is related to the HP mobile data protection sensor (3d driveguard).

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

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1 REPLY 1

‎07-01-2017 05:28 PM

HP Recommended

Hi:

 

The error is related to the HP mobile data protection sensor (3d driveguard).

 

Open the Windows Control Panel, select Programs and Features, right click the entry for the HP 3D DriveGuard, and select Uninstall.

 

When this has completed, restart the notebook.

 

When you are at the Windows desktop, download and install this version of HP 3D DriveGuard at the link below, and restart the PC.

 

http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe

Was this reply helpful? Yes No
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