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‎03-06-2021 04:57 AM - edited ‎03-06-2021 05:06 AM

HP Recommended
Product: Pavillion Laptop 15 cs2089nl
Operating System: Microsoft Windows 10 (64-bit)

My laptop was suffering a few slowdowns so I decided to clean install Windows 10 on it using this tool by Microsoft https://www.microsoft.com/it-it/software-download/windows10startfresh

 

The installation was successfully completed but I'm having various problems that I never had to deal with after installing Windows. The screen seems to be locked at half luminosity and there's not setting to fix this (even the F2 and F3 keys don't work), there's no audio, the mouse touchpad works only as a mouse, no gestures (not even the simpler ones like double tapping for right clicking), and when I hook up and external monitor, nothing happens.

 

Can someone please help me find the appropriate drivers for my laptop? According to the box is an HP Pavillion Laptop 15 cs2089nl.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-06-2021 05:20 AM

HP Recommended

hi

you can use missing drivers here :

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-cs2000-laptop-pc/26122239/model/2787...

or you can try :

HP Support Assistant | HP® Official Site

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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1 REPLY 1

‎03-06-2021 05:20 AM

HP Recommended

hi

you can use missing drivers here :

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-cs2000-laptop-pc/26122239/model/2787...

or you can try :

HP Support Assistant | HP® Official Site

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
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