WHEA UNCORRECTABLE ERROR keeps recurring, new laptop windows 11

[jrpotts]

I received a new laptop in October which was setup by HP with Windows 11. Every day or even 2x a day I get the WHEA Uncorrectable error. I updated all the drivers and ran the diags fo the OS to no avail. Any ideas?

[praveenbv]

Hi@jrpotts,

Thanks for engaging in the HP support community! This is a wonderful location to converse with the community, get assistance and find tips!

Perform a hard shutdown two times during the Windows boot screen. On the third time, Windows should boot to the recovery environment, something like this.

Choose Options (winre.azurewebsites.net)

If you get a screen that says you would need to use Recovery tools, you would need to use another computer to create a recovery/installation media. You may also need to use Installation media if Windows Recovery environment says your password is incorrect.

How to Create Bootable USB Flash Drive to Install Windows 11
Create a Windows 11 USB Flash drive - Your Windows Guide

Boot from the USB Flash drive-Make sure you have disabled Secure boot/Fast boot in BIOS Settings and changed the boot order if required.

When you have successfully booted from the Installation media, click Repair your computer at the first screen after choosing the keyboard layout.

1. Use Startup repair: The first option you can try is to use Startup repair, which automatically detects problems and fixes them. Depending on the severity of the problem, it may or may not be successful.

2.Uninstall Updates

• The second step you can try is to uninstall the latest updates if Windows 10 fails to start after installing updates.

• Choose Uninstall Updates.

• Uninstall the update based on what was installed – a feature update or a quality update. Usually, the former is responsible.

3.CHKDSK:

If uninstalling did not help and is unrelated, the next step is to try using a Disk Check.

• Choose Command Prompt in the list of troubleshooting.

• Get the Current Windows Installation drive letter, which is either C, D, or E, Type BCDEDIT, and Press Enter. Note the letter.

• Enter the command given below:
  chkdsk X: /f /r (Replace X with the Current Windows Install Letter)

• When done, you would see the output and restart the PC to check.

4.Another try you can give to fix is SFC SCANNOW through Offboot switch. For this follow the steps below:

1. First, find the Windows Install drive letter using BCDEDIT command.

2. Then, try entering the following command:
   sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows

3. After the scan completes you would see the results.

4. You can also try using DISM: dism /image:C:\ /cleanup-image /revertpendingactions

5. Reset this PC or clean install.

The last Step is a Reset. The catch with Reset is, all applications would be removed and files would be kept(you would be presented with the option to erase everything). Also, for this step, A healthy Reset Image is required, which maybe would be affected by corruption. If you are using an Installation media, you can do a clean install after rescuing your files.

How to Reset Windows 11 - Microsoft Community

Clean Install Windows 11 - Your Windows Guide

  Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution

[jrpotts]

This is a lot of work to perform on a new laptop with an extended warranty. I will give them a try or see if there is an HP store I can visit to see what they will do. This is really crazy as the product is obviously flawed.

Thanks for your in-depth response.

Jim