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‎02-24-2020 01:05 PM

HP Recommended
Product: Example: Elitebook 840
Operating System: Microsoft Windows 10 (64-bit)

I have updated from windows 7 to windows 10 and I am having an issue with Bluetooth. When I try and add a BT mouse it says BT is not enabled. I have attempted to install the intel chipset drivers for it but that also is giving me problems. It will not install. I used the intel updated and its been identified (See below). Weird thing is if I go into the bluetooth setup and try to add an "Other" Device it sees other bluetooth objects in my home? Anyone else experience this?

 

 

Description:
Installs Intel® Wireless Bluetooth® version 21.70.0. Driver version varies depending on the wireless adapter installed.
Version:
20.100.6.4Release date:
2/18/2020Size:
10.25 MB
1 REPLY 1

‎02-24-2020 01:09 PM

HP Recommended

Hi:

 

Go to the device manager.

 

Is there a Bluetooth device manager category showing up?

 

There should be.

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