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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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06-11-2025 07:57 AM
@Venkat670, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Since you're experiencing a motherboard issue, we recommend visiting your nearest HP authorized service center. Their service team can diagnose the problem and provide assistance.
You can find the closest service center by following this link: HP® Service Center Locator - India | HP® Support (Remember to select your country from the dropdown and enter your city or PIN code.)
Please be aware that if you purchase a Care Pack or warranty extension, it will not cover pre-existing hardware issues like your current motherboard problem. We suggest getting your PC repaired first, and then considering a Care Pack for future protection.
To check available Care Packs for your PC, please follow this link: HP | Care Pack Central
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support