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HP Recommended
Probook 6470b
Microsoft Windows 10 (64-bit)

Have been getting windows errors of Memory Management and Kernel Security error. Only seems to happen when attempting to play a game. Will run Spotify, steam, and discord fine, but I will have an OS crash after a few minutes of playing a game

1 REPLY 1
HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
0W7RUF-000B0D-XD6WXG-006703OK00000000001/13/220System/Processor BoardBackplane Board, System Board, Processor, Processor BoardBGA integrity

 

According to the report, your PC's motherboard is failing.

 

Could be the graphics chip since it happens when you are playing a video game.

 

I would also check to see if one of the memory chips is bad, since you are getting the memory management BSOD.

 

Run the W10 memory diagnostic test.

 

If the memory is bad, the diagnostics test will report the failure in less than 30 seconds.

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