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‎11-23-2018 07:21 AM

HP Recommended
Product: Envy 17
Operating System: Microsoft Windows 10 (64-bit)

When is the best time to purchase the care pack? Do I have to purchase it at the same time as the notebook purchase? 

3 REPLIES 3

‎11-23-2018 08:30 AM

HP Recommended

Welcome to the forum @Deihmos

 

It is best at time of purchase of the laptop.

 

But it is not required.

 

In either case after purchase make sure to check the warranty status??

 

https://support.hp.com/us-en/checkwarranty

 

Not saying that HP forgets or gets the dates wrong but it is best to check and make sure: :Wink:

 

REO

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‎11-23-2018 08:57 AM

HP Recommended

Why is it best to purchase at the same time? Doesn’t the care pack run concurrently with the 1 year warranty. If I purchase the 3 year care pack I am actually only getting 2 years of extended coverage. 

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‎11-23-2018 09:30 AM - edited ‎11-23-2018 09:33 AM

HP Recommended

@Deihmos

 

It should be as HP advertises  " Care Pack services provides the extended coverage you need at an affordable price. Why not protect yourself with coverage that goes beyond the standard warranty. "

 

https://store.hp.com/us/en/cat/care-packs-88343--1?jumpid=re_r11662_redirect_ETR&ts=20150217050502_1...

 

At time of purchase is better because then you can make sure of warranty time.

 

And the best time is NOW:

 

Black Friday Sale!

 

https://store.hp.com/us/en/SearchDisplay?client=&searchTerm=risk+free+care+packs&search=%EE%98%81&cc...

 

REO

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