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HP Recommended
1WP51UA#ABA
Microsoft Windows 10 (64-bit)

This is a Dell   model  My Notebook HP Laptop 15- 15BS0xx

Product # 1WP51UA#ABA

 

The HP warranty is expired but Costco extended it 1 year and my credit card extended it 2 more for a total of 4.

 

I will need to provide a copy of the warranty.  Where do I get a copy?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Perhaps this is what you need. Strange I can find copy of HP warranty on a reseller's site easier than on HP site:

https://www.qvc.com/footers/el/pdf/E223430_Warranty_Technical_Support.pdf

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

5 REPLIES 5
HP Recommended

Welcome to the HP Support Community  @Kipmc77 

 

HP Customer Support - Product Warranty Check:

 

https://support.hp.com/us-en/checkwarranty

 

REO

HP Recommended

All I can find is that the warranty is expired. What I need is the Details of the warranty to save it 

HP Recommended

@Kipmc77 

HP sells something known as CarePacks.  IF you bought one of those through HP, then you need to contact HP Customer Support directly.  

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (650) 857-1501. Tech Support's number is 1 (800) 474-6836.

 

However ... if you bought the extended support through Costco, HP has nothing to do with that, and you have to go through Costco.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I do not know if I bought Care Packs. I think I  just had the basic warranty that came with the laptop.

 

Costco and my credit card just extend the same coverage that came with the unit.

 

Will the number you provided get me access to the warranty that came with the laptop?

HP Recommended

Perhaps this is what you need. Strange I can find copy of HP warranty on a reseller's site easier than on HP site:

https://www.qvc.com/footers/el/pdf/E223430_Warranty_Technical_Support.pdf

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.