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- HP Community
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- Re: Where can I find the Warranty information on my Laptop...

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03-02-2019 12:38 PM
This is a Dell model My Notebook HP Laptop 15- 15BS0xx
Product # 1WP51UA#ABA
The HP warranty is expired but Costco extended it 1 year and my credit card extended it 2 more for a total of 4.
I will need to provide a copy of the warranty. Where do I get a copy?
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03-03-2019 12:23 AM - edited 03-03-2019 12:28 AM
Perhaps this is what you need. Strange I can find copy of HP warranty on a reseller's site easier than on HP site:
https://www.qvc.com/footers/el/pdf/E223430_Warranty_Technical_Support.pdf
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03-02-2019 12:40 PM
Welcome to the HP Support Community @Kipmc77
HP Customer Support - Product Warranty Check:
https://support.hp.com/us-en/checkwarranty
REO
03-02-2019 04:41 PM
HP sells something known as CarePacks. IF you bought one of those through HP, then you need to contact HP Customer Support directly.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (650) 857-1501. Tech Support's number is 1 (800) 474-6836.
However ... if you bought the extended support through Costco, HP has nothing to do with that, and you have to go through Costco.
I am a volunteer and I do not work for, nor represent, HP
03-02-2019 07:36 PM
I do not know if I bought Care Packs. I think I just had the basic warranty that came with the laptop.
Costco and my credit card just extend the same coverage that came with the unit.
Will the number you provided get me access to the warranty that came with the laptop?
03-03-2019 12:23 AM - edited 03-03-2019 12:28 AM
Perhaps this is what you need. Strange I can find copy of HP warranty on a reseller's site easier than on HP site:
https://www.qvc.com/footers/el/pdf/E223430_Warranty_Technical_Support.pdf
**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***