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‎02-18-2023 06:20 AM

HP Recommended
Product: HP Stream 14-cb164wm Laptop PC
Operating System: Microsoft Windows 10 (64-bit)

Completed a Recovery recently.  Now WIndows 10 needs activated with Product Key

Category:
2 people had the same question
4 REPLIES 4

‎02-18-2023 06:40 AM

HP Recommended

Hi:

 

The Windows product key is encrypted in your notebook's BIOS.

 

Install the free Showkey Plus app from the Micorosoft Store and it will show you the Windows product key.

 

ShowKeyPlus - Microsoft Store Apps

 

The report should show an Installed Key and an OEM key.

 

If the installed key is different from the OEM key, change the installed key to the OEM key in the PC settings menu and you should be able to activate Windows.

1 person found this reply helpful
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‎02-21-2023 06:51 AM

HP Recommended

Great advice, Paul.  Thank you

 

However, when I proceed to input this under Activation, it does not recognize the code.

 

???

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‎02-21-2023 07:06 AM

HP Recommended

You're very welcome.

 

Unfortunately, I don't know what you can do if the OEM product key won't activate Windows.

 

I suggest you contact Microsoft for further assistance with activating Windows.

 

Activate Windows - Microsoft Support

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‎02-25-2023 11:01 AM

HP Recommended

Hello,

Thank you for the reply.  I have contacted Microsoft directly several times and their help has been marginal at best.  I wish HP could help with this one.

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