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‎03-05-2019 07:22 PM

HP Recommended
Product: Spectre x360 13-4101dx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

Can anyone tell me where I can get this battery? I'm trying to purchase it through HPLaptopBattery.com.sg but they are telling me they can not ship it to my Okinawa address. They're saying I have to have an address on the mainland. I've tried explaining to them that it will go through customs in mainland Japan to begin with; they will then forward on to Okinawa. I give up.

 

If anyone knows of any other seller of this battery, very much appreciate.

Thomas

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2019 11:04 PM

HP Recommended

Welcome to the HP Support Community  @snow_san 

 

Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c04807803

 

Battery Remove/Replace starts on page 29.

 

HP Parts Store: Part is on backorder.

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=FABAAE2C6FDA45CE9C531624729FFCC5&SearchIn=P...

 

eBay:

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=789116-005+genuine&_sacat=0&LH_TitleDesc=0&LH_TitleDe...

 

Amazon:

 

https://www.amazon.com/s?k=hp+789116-005+genuine&ref=nb_sb_noss

 

REO

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4 REPLIES 4

‎03-05-2019 08:23 PM

HP Recommended

Forgive me.

Before I had only searched my laptop model. But in doing a search on the battery itself Part.# 789116-005, I'm getting more hits.

 

Can I assume even if some of these seller sites don't list the laptop model, so long as I get the above correct battery, it will work?

 

Thanks.

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‎03-05-2019 11:04 PM

HP Recommended

Welcome to the HP Support Community  @snow_san 

 

Maintenance and Service Guide:

 

http://h10032.www1.hp.com/ctg/Manual/c04807803

 

Battery Remove/Replace starts on page 29.

 

HP Parts Store: Part is on backorder.

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=FABAAE2C6FDA45CE9C531624729FFCC5&SearchIn=P...

 

eBay:

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=789116-005+genuine&_sacat=0&LH_TitleDesc=0&LH_TitleDe...

 

Amazon:

 

https://www.amazon.com/s?k=hp+789116-005+genuine&ref=nb_sb_noss

 

REO

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‎03-07-2019 07:58 PM

HP Recommended

REO51ST,

 

Thank you!

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‎03-07-2019 08:10 PM

HP Recommended

Your very welcome @snow_san 

 

REO

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