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    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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New member
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Message 1 of 4
114
Flag Post

Wheres my conputer?

HP Recommended

Its stuck in Memphis. It had a delivery date and then thats been blanked out with these issues and wow, there is no way to reach a human at HP to explain their shipping woes. Looks like some customs drama. Do I wait patiently or cancel order?

3 REPLIES 3
Level 19
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Message 2 of 4
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HP Recommended

@Wheresmycompute 

 

I know all vendors including HP are trying to do their best to bring their products to customers. But with on-going Covid-19 pandemic, everything is unpredictable. I believe high priority now is vaccine therefore only God knows when things would be going back to normal.


Please wait, it will come.


Hope this makes sense.


Regards.

BH
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Message 3 of 4
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HP Recommended

I hear you and agree, vaccine distro is far more important that my new computer. Mine is stuck in customs with no info. HP mis set my expectations when they posted a delivery date. Further mis set but saying a max of 15 days, now its been 20. And there is no phone number to call a human that can explain the customs error codes or let me know if they or I need to work the issue. 

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HP Support Agent
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Message 4 of 4
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HP Recommended

@Wheresmycompute

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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