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‎08-17-2019 01:36 AM

HP Recommended
Product: HP Pavilion g6-1d70us
Operating System: Microsoft Windows 7 (64-bit)

Hi,

Greetings;

 

Please advise how to recover my laptop, this is not starting its showing " Window Error recovery" after that going to "BOOT MANAGER" but i do not have any bootable disk.

Kindly advise the recovery process.

 

Please help how start my laptop and save my data.

 

BR,

1 REPLY 1

‎08-19-2019 02:56 PM

HP Recommended

@MSA86
Thank you for posting on the HP Support Community.

 

This sounds like Windows operating system failure by reinstalling the Windows OS will fix the issue.

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. Click here Download and install the HP Cloud Recovery Tool

 

NOTE:  Do not install the HP Cloud Recovery Tool on an external hard drive. The tool does not work when downloaded to an external hard drive.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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